Crisis Support

Call, Text or Chat For Help & Support

Dial 911 if you feel you are in danger or require immediate assistance.

Call our crisis line at 705-476-3355 for support and assistance by trained individuals for anyone who has been affected by sexual violence or for anyone looking to support someone who is in crisis.

CAUTION: It is when the relationship ends that the risk of violence is highest for abused women. If you are in immediate danger, call the police. For immediate support in French, call Fem‘aide, the support service for women in Ontario at 1-877-336-2433 or visit www.femaide.ca to chat.

Helpline Services

Our phone call services are available 24-hours a day, 365 days per year and all calls are confidential. Services are available in English and French.

  • Highly trained crisis and support volunteers
  • Non-judgemental support
  • Information
  • Referrals

Due to privacy, safety and boundary concerns, our helpline volunteers do not return voicemails. If the crisis helpline is busy, this means our volunteers are currently at capacity assisting other survivors. Please wait and try calling again in 10 minutes. We apologize for any delays due to the high volume of calls we have been experiencing. Please also seek out our chat and text services below.

Fem'aide: The Francophone helpline for women dealing with violence

CAUTION: It is when the relationship ends that the risk of violence is highest for abused women. If you are in immediate danger, call the police. For immediate support in French, call Fem‘aide, the support service for women in Ontario at 1-877-336-2433 or visit www.femaide.ca to chat.

Fem’aide offers French-speaking women who have experienced gender-based violence, support, information and referral to appropriate front-line services within their communities, 24 hours a day, 7 days a week.

Fem’aide can also respond to requests for information made by family and friends of women who are victims of violence. The helpline’s main focus is to assist women who have experienced violence in an intimate relationship and women who have been sexually assaulted.

Fem’aide uses a feminist approach empowering women to identify their own needs and to make their own informed decisions.

Tips For Keeping Safe Online

Even with using a secure and encrypted platform, nothing is 100% secure. Here are some tips on keeping safe when using our chat and text service.
  • Use a computer or device that is safe.
  • Use private browsing or incognito mode when using the chat function.
  • Have a password for your phone and device.
  • Clear internet history after chatting with us.
  • Delete text history after texting with us.
  • Don’t take screenshots. If you need to remember information like referrals, try writing it down in a safe place or saving it to a safe file.
  • If you think someone has installed spyware on your device, you may not want to use this device to chat or text us.

For more resources about online safety, check out these resources.